Mental Health, Developmental Disabilities, and Substance Use Services – NCDHHS

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The new statewide Peer Warmline gives callers the option to speak with a Peer Support Specialist who offer non-clinical support and resources to those in crisis 24/7/365.
Join us on the first Monday of every month from 2:00-3:00 p.m. to learn about policies and programs that affect the MH/IDD/SU/TBI community.
NC Medicaid now covers people ages 19 through 64 years with higher incomes. You may be able to get health care coverage through Medicaid even if you did not qualify before. NC Medicaid pays for doctor visits, yearly check-ups, emergency care, dental care, mental health and more – at little or no cost to you.
NC Medicaid Manage Care Behavioral Health and Intellectual and Developmental Disabilities Tailored Plans (Tailored Plans) to launch July 1, 2024.
Any person may receive crisis and emergency services in North Carolina for mental health, substance use disorders and intellectual and or developmental disabilities issues.
If you’re an aspiring social worker based in North Carolina, this website will provide all the information you need to start a meaningful and long-lasting career.
Providing quality support to achieve self-determination for individuals with intellectual and/or developmental disabilities and quality services to promote treatment and recovery for individuals with mental illness and substance use disorders.
Director: Kelly Crosbie
Deputy Secretary for Health: Mark Benton
Chief Psychiatrist and Deputy Chief Medical Officer: Carrie Brown
DHHS’ Division of Mental Health, Developmental Disabilities and Substance Use Services is pleased to provide a way to collect questions and comments from stakeholders of our behavioral health and intellectual and developmental disabilities system.
Crisis solutions
Disaster Preparedness
Formal communications from MH/DD/SUS used to inform the public of new developments.
MH/DD/SUS Grants
Documents and information for LME/MCOs
Updates and Information for The Commission for MH/DD/SAS
MH/DD/SUS policies and regulations
MH/DD/SUS reports
MH/DD/SUS councils and committees
Customer Service and Community Rights Team
Telephone: 984-236-5000
Customer Services and Community Rights: Please contact the Customer Services and Community Rights team for all non-crisis questions, customer service and public comments regarding programs for the Division of Mental Health, Developmental Disabilities and Substance Use Services.
Phone: 984-236-5300
Toll Free: 855-262-1946
Spanish: 800-662-7030
For Crisis and Immediate Assistance: Please contact your Local Management Entity-Managed Care Organization.
Problem Gambling Hotline: 877-718-5543
Suicide Prevention Lifeline: 800-273-8255
NC4Vets: 844-NC4-VETS or 844-624-8387
Hope4NC Helpline: 1-855-587-3463
Hope4Healers Helpline: 919-226-2002
Website Questions: For questions about the website please email us at
NC Department of Health and Human Services
2001 Mail Service Center
Raleigh, NC 27699-2000
Customer Service Center: 1-800-662-7030
Visit RelayNC for information about TTY services.


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