Will 2024 be AI’s inflection point for banks and the capital markets?

In financial services, AI is edging ever closer towards an inflection point. A 2023 survey from Ernst & Young revealed that banking and capital markets leaders are proving the least skeptical about the technology’s use cases, with banks such as Citi and J.P Morgan already leveraging AI to enhance customer experience and unlock hidden insights to inform trading decisions.

The generative AI revolution has accelerated this process following advancements in machine and deep learning, which has made it increasingly clear that 2024 has heralded a new era for the adoption of AI across banks and capital markets. How is this likely to pan out?

Jeremy Hamerman

Director (Product Management), Digital Assets and Blockchain at Lab49.

Transforming the front office with generative AI

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